The six pillars of self-esteem The author refers…
Experiential Learning Techniques
We focus on education to develop the 3 most important traits of a successful banker:
Functional and procedural knowledge of both asset and liability products, financial markets, by-laws and economic environment
High level of professional and soft skills such as communication, presentation, persuasion along with a flair for technology
Very high degree of serving attitude towards customers with a rational approach in taking financial decisions
Why Experiential Learning?
Being choicest profession, the banking sector seeks the best candidates from across the board. Banks all over the world scout college campuses and conduct competitive exams to identify the creamiest of talent available. Institute of Banking & Finance endeavors to churn out the most thoroughbred bankers who possess the right financial acumen, impeccable knowledge of banking products together with a perfect blend of soft skills. The institute has inherited its pedagogy of Experiential Learning from its parent organization The Knowledge Workers. This hands-on learning approach lays an emphasis on practically doing things rather than just memorizing notes.
“Tell me and I will forget; show me and I may remember; involve me and I will understand”
This philosophy of learning was first proposed by Kolb in form of 4 stage learning model. To practically implement this model, we use a 4-step learning process to equip our students with new skills, which are essential for success in banking and financial services.
This whole process of nurturing new skills is a very tender and lasting process. To keep the activities focused, TKWs Institute of banking and finance has identified the most important skills, which are expected from a successful banker. These skills are categorized as soft skills, technical skills, and professional skills.
|Professional Skills||Technical Skills||Soft Skills|
|Selling Skills||Information Research & Analysis||Communication Skills|
|Customer Service Skills||MS Excel for Financial Modeling||Presentation Skills|
|Financial Arithmetic||MS power point for Data Presentation||Personal Grooming|
|Professional Networking||Online Trading Applications||Team Work & Leadership|
|Business Ethics||Tally for Computerized Accounting||Positive Attitude|
|Reading Financial Dailies||Finacle for Banking Applications||Time Management|
The Steps in Experiential Learning are:
Experience or Doing
Students are given new experiences like organizing events, designing investment portfolios, developing innovative products, performing various internet transactions etc. These experiences are built in the program structurally in the form of assignments and projects.
Sharing or Watching
Each experience is followed by a debriefing session where students talk about their experience, share their reactions and observations and discuss feelings generated by the experience. This works like a discovery stage where students understand the similarity as well as variety of responses and their outcome.
Process or Analyze
With the help of the facilitator, students analyze and reflect on the observations. They discuss the kind of problems and issues faced during the experience and think about how they could deal with it better. They also relate it with other situations that they come across in real world and create Generalized Learning Outcomes.
Application or Applying
Students now discuss how and where in practical life would they apply these Generalized Learning Outcomes. These outcomes are again applied in subsequent assignments and repeated iteration and practice of such experiences leads to development of new skills like financial decision-making, delegation, personal grooming, professional networking etc.
An extension of our experiential learning endeavor is our pedagogy. There is little study material given to students; instead they seek information and lessons from their experienced teachers and digital medium.